Claims

BECAUSE THE UNEXPECTED DOESN'T WAIT

Making a claim

An accident, disaster or unforeseen event can turn your daily life upside down. Our role? To be by your side from the very first step, transforming a stressful situation into a clear, supported process.

During business hours

1 888 773-8435

Outside business hours

514-985-8566

Need help with a claim?

Whatever stage you're at, we're here to support you. You can count on your Langelier insurance broker to know your file and guide you step by step.

1. During our opening hours

Call us at 1-888-773-8435. We’ll connect you to the right person so your claim is handled quickly. In some cases, we may also connect you directly with your insurer.

2. Outside opening hours

For emergencies outside business hours, call our hotline at 514-985-8566. We’ll ensure the necessary arrangements are made with your insurer.

3. Quick follow-up

Within 48 to 72 hours, we’ll follow up to confirm your insurer has contacted you.

4. Ongoing monitoring

Three weeks later, we’ll reach out again to ensure your claim is progressing smoothly and that you’re well supported.

For emergencies outside our business hours, you can also contact your insurer directly.