Privacy policy
Last update: September 17, 2025
At Langelier Assurances, protecting your personal information is a priority. This privacy policy explains how we collect, use, communicate and protect your personal information, in accordance with applicable laws, including Quebec's Bill 25.
1. Privacy Officer
In accordance with Law 25, we have appointed a person responsible for the protection of personal information.
You can contact this person for any questions or requests relating to your data:
Privacy Officer
Langelier Assurances
E-mail: [to be completed]
Telephone: [to be completed]
Address: [to be completed]
2. Collection of personal information
We collect only the information necessary to provide our services. This information may include, for example:
- Full name and contact details (address, e-mail, telephone)
- Information related to your insurance needs (profile, personal situation, asset information, etc.)
- Information needed to provide you with quotes, manage your contracts or process your service requests
- Technical data (IP address, pages viewed, browsing preferences) when you use our website
This information is collected directly from you, or through the use of our website and forms.
3. Use of personal information
Your personal information may be used for :
- Provide the products and services you request
- Respond to your requests for information or support
- Quote and manage your insurance contracts
- Communicate with you about our services, promotions or new products (if you have consented)
- Improve the user experience on our website
- Meeting our legal and regulatory obligations
4. Communication of information
We do not share your personal information with third parties, except in the following cases:
- With your explicit consent
- With our partners and service providers (e.g. insurers, brokers, IT suppliers), when this is necessary to provide our services to you.
- When required by law or in response to a legitimate request from a public authority
At all times, these third parties are required to protect your information in accordance with applicable laws.
5. Cookies and similar technologies
Our site uses cookies and similar technologies to :
- Facilitate navigation and improve your experience
- Analyze the use of our site in order to optimize its content
- Offer personalized content and tailored advertising
You can set your browser to refuse cookies, but some features of our site may not function properly.
6. Retention of information
We retain your personal information only as long as necessary for the fulfillment of the purposes for which it was collected, unless a longer retention period is required by law.
7. Information security
We apply reasonable security measures (technical, organizational and administrative) to protect your personal information against loss, theft or unauthorized access.
8. Your rights
In accordance with Law 25, you have the following rights:
- Access your personal information
- Request correction of inaccurate, incomplete or ambiguous information
- Withdraw your consent to the use or disclosure of your information, subject to legal or contractual obligations
- Request deletion of your information where permitted by law
To exercise your rights, contact our Privacy Officer.
9. Policy changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised update date.
10. Contact us
If you have any questions about this policy or your personal information, or to report a privacy incident:
Langelier Assurances
E-mail: [to be completed]
Telephone: [to be completed]
Address: [to be completed]