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Home > Frequently asked questions

Frequently asked question

  1. Why would I do business with an insurance broker rather than a direct insurer?
  2. Who are the insurers represented by Langelier Assurances?
  3. How do I know if I am paying a fair price?
  4. How do I determine the appropriate insurance limit for my building?
  5. What is a co-insurance clause and how is it applied?
  6. What should I do if we plan to sell outside of Canada?
  7. What should I do if we hire a new employee who will be driving company vehicles?
  8. What do I do if someone sustains an injury on company premises?
  9. What do I do if my business is the victim of a theft, fire, mechanical breakdown or any other loss?
  10. How do I determine the appropriate insurance limit for my home?
  11. How do I determine the appropriate insurance limit for my personal belongings?
  12. When should I contact my broker concerning my home insurance?
  13. When should I contact my broker concerning my automobile insurance?

General questions

1. Why would I do business with an insurance broker rather than a direct insurer?
An insurance broker represents several insurance companies and is therefore in a better position to meet your various needs. Furthermore, the broker acts as your intermediary in dealing with insurers and protects your interests, particularly during a claim.
2. Who are the insurers represented by Langelier Assurances?
Langelier Assurances represents some 30 insurers specialized in their respective fields. We invite you to click on the following link to see the complete list of these insurers.

\\ See our insurers list 3. How do I know if I am paying a fair price?
As your intermediary with the insurers, your insurance broker strives to negotiate and offer you the best terms available on the market, year after year.
Commercial insurance questions

4. How do I determine the appropriate insurance limit for my building?
In commercial insurance, the best way to get an accurate assessment of the appropriate insurance limit for a building is to retain the services of a professional appraiser. They will be able to provide you with a professional appraisal for the reconstruction or depreciated value of your building (if your building is insured on this basis of settlement). You should also bear in mind that most insurers will agree to remove the co-insurance clause for a building if they are provided with a recent professional appraisal.
5. What is a co-insurance clause and how is it applied?
The co-insurance clause is a clause included in most commercial insurance contracts. This clause states that the insurance limit (for the building and its contents) must reflect a percentage (generally 80% or 90%) of the cost to rebuild or the replacement value of the contents, in order to benefit from a satisfactory settlement of a partial claim. It is also important to insure 100% of the true replacement value so as not to be underinsured in the event of a total loss. For this purpose, we invite you to click on the following link to access our explanatory document.
6. What should I do if we plan to sell outside of Canada?
A business’ annual sales and the location of its operations have a direct impact on the underwriting and rating of the liability insurance. Consequently, it is essential to get in touch with your broker right away if you are planning to sell goods or services outside Canada.
7. What should I do if we hire a new employee who will be driving company vehicles?
A driver’s record and claims history have a direct impact on the automobile insurance underwriting and rating. Consequently, it is essential that you provide your broker with the information for any new driver.
8. What do I do if someone sustains an injury on company premises?
After having called for emergency assistance, it is important to write up a summary of the circumstances of the incident and then contact your broker to report it. This incident could result in a lawsuit, which means the general liability coverage could apply. There is a clause contained in the general liability contract that states that any occurrence that could give rise to a claim must be reported to the insurer as soon as the policyholder is aware of it.
9. What do I do if my business is the victim of a theft, fire, mechanical breakdown or any other loss?
After contacting first responders such as the fire or police department, it is important to write up a summary of the circumstances of the event and contact your broker to report it. In fact, insurance coverage could apply and a claim would be made to your insurer. Remember, your insurance broker is available at all times to provide you with the necessary assistance in such situations.
Personal insurance questions

10. How do I determine the appropriate insurance limit for my home?
While a professional appraisal is the best method to adequately evaluate the reconstruction cost of your residence, your insurance broker can help you determine the value using an evaluation guide recognized by your insurer.
11. How do I determine the appropriate insurance limit for my personal belongings?
Taking inventory is the best method for properly determining the limit of insurance for your personal belongings. As such, we invite you to click on the link below to access the form provided by Quebec’s Chambre de l’assurance de dommages.

Personal property inventory :
12. When should I contact my broker concerning my home insurance?
  • When you move
  • When you renovate or carry out major repairs on your home
  • When you have acquired new jewellery, valuable objects, antiques or fine art
  • When you have acquired an above-ground or in-ground pool or hot tub
  • When an auxiliary heating system has been installed (wood, gas, oil, etc.)
  • When you disconnect the alarm system
  • When you will be away from home for more than four consecutive days during the heating season
13. When should I contact my broker concerning my automobile insurance?
  • When you move
  • When the distance travelled to work has changed
  • When you must start using your vehicle for professional activities
  • When you frequently use the vehicle outside of Quebec
  • When a new driver uses the vehicle
  • When you use your vehicle on the road after being kept in storage
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